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Website Accessibility

Last updated April 2024

Website Accessibility for Conister Finance & Leasing 

Introduction

Conister Finance & Leasing (“CFL”) is committed to ensuring digital accessibility for people with disabilities. We are actively enhancing the user experience for everyone by applying the relevant accessibility standards. Our efforts are dedicated to complying with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA compliance, focusing on making our website perceivable, operable, understandable, and robust for all users.

Objective

Our objective is to make CFL accessible to the widest audience, including those with disabilities, by adhering to WCAG 2.2 guidelines for website accessibility standards.

Scope

This policy applies to all web content on www.conister.co.uk including new, updated, and existing content, produced or managed by our team or third-party providers under our control.

Standards and Implementation

Our website is being developed to meet the WCAG 2.2 guidelines, focusing on the following key principles and guidelines:

Perceivable Information (Guidelines 1.1-1.4)

  • Text Alternatives: We provide text alternatives for any non-text content, enabling it to be changed into other forms people need, such as large print, braille, speech, symbols, or simpler language.
  • Multimedia Alternatives: Captions and other alternatives for multimedia are provided to ensure everyone can access our content.
  • Adaptability: Content is designed to be adaptable, ensuring it can be presented in different ways (e.g., simpler layout) without losing information or structure, including adherence to Guideline 1.3.4 for adaptability.
  • Distinguishability: We use text and background colours that offer sufficient contrast, ensure text can be resized up to 200% without loss of content or functionality, and provide multiple ways to locate and navigate content.

Operable User Interface (Guidelines 2.1-2.5)

  • Keyboard Accessible: All functionality of the website is operable through a keyboard interface without requiring specific timings for individual keystrokes.
  • Enough Time: Users are given enough time to read and use content.
  • Seizures and Physical Reactions: Content is designed in a way that does not cause seizures or physical discomfort.
  • Navigable: Our website offers various ways to help users navigate, find content, and determine where they are.

Understandable Information and Operation (Guidelines 3.1-3.3)

  • Readability: Text content is made readable and understandable.
  • Predictability: Web pages appear and operate in predictable ways.
  • Input Assistance: Users are helped to avoid and correct mistakes.

Robust Content (Guidelines 4.1-4.3)

  • Compatibility: We maximise compatibility with current and future user tools, including assistive technologies, ensuring our content can be reliably interpreted by a wide variety of user agents.

Monitoring and Continuous Improvement

We regularly monitor our website using both automated tools and manual evaluation to ensure ongoing compliance with WCAG 2.2 Level AA standards. We also engage external experts to conduct audits and user testing with individuals with disabilities.

Feedback

We welcome feedback on the accessibility of www.conister.co.uk. If you encounter any barriers, please contact us at:

  • Email: info@conisterbank.co.uk
  • Phone: 01256 581000

Enforcement and Updates

This policy will be reviewed annually and updated as necessary to reflect changes in standards, technology, and feedback from users. Complaints or concerns regarding accessibility will be addressed promptly to ensure continual improvement of our accessibility features.